UTILITY SERVICES
City Hall
304 Lindsey Street
Phone:  (940) 872-1114
Hours:  8 a.m. - 5 p.m., Monday through Friday

The City of Bowie provides water, wastewater and electrical services to the Bowie Community.    Residential and commercial customers also receive curbside garbage pickup services which the City of Bowie contracts out to IESI Waste.   Your utility account will cover all the City services you receive in one convenient bill.  

How to Open a Utility Account
To open a new utility account, visit City Hall in person at 304 Lindsey Street.   An application must be completed by either the owner of the property or the tenant.   You must have proper identification (copy of driver's license and social security card), the appropriate service fee, address where the utilities will be connected, the requested date of connection and a phone number. 

The City of Bowie cannot take telephone requests to open new accounts.  You may call ahead to obtain the service fee amounts (940) 872-1114.

Connects are completed on weekdays only, Monday - Friday between 8 a.m. and 4:30 p.m., excluding holidays.

Service fees are not refundable.

How to Close a Utility Account
Utility accounts can be closed by visiting City Hall at 304 Lindsey Street or by calling (940) 872-1114 extension 20 and telling us when you want to discontinue service.  If there is a remaining balance, it will be mailed to you at your new address.  Please be sure and have your forwarding address available.

Paying Your Utility Bill
City utility bills are sent out on cycles depending on the area of town that you live in.  The bill will include charges for water use, wastewater use, electrical use and garbage pickup.   

The bill will give your past meter readings and the new readings, a breakdown of the charges, applicable taxes, the total amount owed, the due date and the date when penalties will be charged.

You may pay your bill by mail or in person at City Hall, 304 Lindsey Street.  A convenient drop box on the Lindsey Street side of City Hall .  Please do not send cash through the mail or put cash in the drop box.

Late Payments, Disconnects
Utility customers have 15 days to pay their bill from the date it is issued.  A 10% penalty is added to unpaid balances.  If you have not paid your bill by the due date, you will be sent a disconnect notice, giving the date your utility services will be disconnected unless payment is received. The disconnect date is approximately ten days after the due date.  Service will be disconnected if the bill is not paid before 2:00 p.m. on the disconnect date.  A reconnect fee will be added to all services disconnected.  No service will be reinstated until all charges, including the past due bill, are paid.  The City will not disconnect service on weekends or holidays.

We know that financial emergencies can arise unexpectedly.  If this happens to you, please contact the Utility Office at (940) 872-1114, extension 25, as soon as possible. 


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Revised: September 01, 2006

 

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